Frequently Asked Questions
Frequently Asked Questions
We’ve answered some of the most common queries below to help you understand how our solutions can support your organisation.
- What types of training services do you offer?
We offer a comprehensive range of training programs including Microsoft 365, Telephony & VoIP, Contact Centre solutions, Cybersecurity Awareness, Custom Training Solutions, Training Video Production, and Bespoke Training Content. All training is designed to be practical, engaging, and tailored to support your organisation’s goals.
- Can the training be customised to our organisation’s needs?
Absolutely. We specialise in tailoring training to meet your specific business requirements. Whether it’s adapting existing courses or developing completely bespoke lesson plans, we ensure the content aligns with your processes, tools, and team objectives.
- How is the training delivered?
We offer flexible delivery options including live online sessions, in-person workshops, on-demand video modules, or hybrid models. This allows you to choose the format that best suits your team’s availability and learning preferences.
- Who delivers the training?
All our courses are delivered by expert trainers with hands-on industry experience. Our team brings deep knowledge of the tools and platforms we train on, ensuring your team receives relevant and impactful learning.
- Do you provide training materials and post-session support?
Yes. We provide a range of supporting resources including user guides, video recordings, step-by-step documentation, and refresher materials. Ongoing support is also available to help reinforce learning and maintain performance improvements.
